The "Nugget" this week has been sourced from " The Power of Speech" by Marie Stuttard

The greeting can be uplifting or a great put down. Whichever it is, the greeting creates the tone of what is to follow. If people realized how important the greeting is, they’d take more care when saying it. We can tell a lot about a person and their state of mind by their greeting.

While the greeting is the first verbal signal, body language plays a big part, too.
It seems silly to mention the smile as it’s so obvious, but how many of us use it effectively? Yet a smile added to a cheery greeting is delightful.